General FAQs
How do I book an appointment?
You can book your appointment directly through my online booking system. Simply choose the service, date and time that works best for you. I offer in-person physiotherapy in Croydon, telehealth physiotherapy and online coaching/rehab. Book your appointment here.
What should I bring to my session?
Come in comfortable clothing that allows you to move freely and, where possible, allows me to assess the area of concern. If you have any relevant medical letters, scan results or imaging reports, feel free to bring these along too.
Do I need to pay a deposit?
Yes. A £30 deposit is required to secure your appointment. Your booking is only confirmed once the deposit has been received, and the remaining balance is payable on the day of your session.
What is the cancellation policy?
I understand that plans can change. If you need to cancel or reschedule your appointment, please give at least 24 hours’ notice. Cancellations or changes made within 24 hours may result in your deposit being non-refundable.
Do you offer online appointments?
Yes. Telehealth physiotherapy is available if you’re unable to attend in person or if you are not local to Croydon. We can discuss your symptoms, complete an appropriate virtual assessment and work through advice, exercises and rehabilitation together. Please book in here.